TradeHub is a B2B eCommerce platform that connects manufacturers, wholesalers, and retailers to simplify trade and logistics. We streamline the process of buying and selling across industries in India.
Any verified business, including manufacturers, distributors, suppliers, and retailers across India, can join. You need to provide some basic details to get started.
Simply visit our website, click on "Register" to sign up, and provide your business details. After verification, you can start browsing and ordering products from trusted suppliers.
Yes, currently, TradeHub operates across India, providing services to businesses in all major cities and rural areas.
We serve a wide variety of industries including retail, wholesale, manufacturing, agriculture, healthcare, and more. Our platform is designed to cater to all types of businesses.
Click on the “Register” button, enter your business details, and provide your email address and phone number to create an account. After registration, you’ll get access to the TradeHub platform.
Yes, you can update your business name, logo, address, and other details from your dashboard at any time. Just go to the settings section of your account.
To change your password, go to the "Account Settings" section, click on "Change Password," and follow the steps provided. Make sure you choose a strong password.
After signing up, you’ll receive a verification email. Click the link in the email to verify your account. You can also verify your business documents for additional features.
Yes, if you no longer wish to use TradeHub, you can delete your account by contacting customer support. We recommend you review our terms before making this decision.
Shipping charges vary depending on your location, the weight of the order, and the delivery partner. You'll see the total charges at checkout before confirming your order.
Yes, we offer free shipping on orders that meet a minimum purchase value. This threshold is clearly indicated during checkout.
We partner with top logistics providers like Delhivery, BlueDart, and DTDC to ensure timely and safe delivery.
Currently, we do not support scheduling exact delivery times, but you will be informed of the expected delivery window in advance.
Yes, we offer delivery services to most PIN codes across rural and semi-urban India through our logistics partners.
We accept credit/debit cards, net banking, UPI, wallet payments, and NEFT transfers. For bulk orders, we also support invoice-based payments.
Yes, we use SSL encryption and comply with PCI DSS standards to ensure secure transactions and protect your financial data.
Yes, all transactions come with a GST-compliant invoice that can be downloaded from your account's order section.
Select verified businesses may apply for credit terms. Contact our support team or your TradeHub relationship manager for more information.
In case of failed payment, please retry after some time or use a different payment method. You won’t be charged multiple times for the same order.
Browse the catalog, select the products you want to purchase, and click on the "Add to Cart" button. Afterward, proceed to checkout to complete your order.
Yes, once your order is shipped, you’ll receive a tracking number, and you can track your order's progress directly from your account.
Orders can be canceled within 24 hours of placing them. Go to your order history and click "Cancel Order" to initiate the cancellation.
You can modify your order only if it hasn’t been processed or shipped. Contact customer support for help with modifications.
Your past orders are accessible in the "Order History" section in your account dashboard. Here, you can view, download invoices, or track the status of any previous orders.
